At Minatak, we are committed to delivering excellent service and ensuring timely delivery of your orders. Currently, we provide shipping services exclusively within the United States. We appreciate your understanding and apologize for any inconvenience to our international customers.
Order Processing
Orders placed with Minatak go through a processing period of 0-3 business days. During this phase, your items are meticulously prepared for shipment to ensure they meet our quality standards.
Shipping Details
- Shipping Duration: After processing, orders are shipped and typically arrive within 2-4 business days. Please be aware that delays may occur due to unforeseen circumstances or during periods of high demand.
- Shipping Costs: A standard shipping fee of $6.95 is applied to all orders. This fee contributes to the costs of packaging and delivering your items efficiently and securely.
Tracking Your Order
We provide a tracking number for each shipment, allowing you to follow your order’s journey from our warehouse to your doorstep. You will receive an email notification with tracking details once your order has been dispatched.
Operational Days
Our shipping operations are conducted on business days (Monday through Saturday), excluding Sundays and public holidays. When estimating the arrival time of your order, please consider our shipping schedule.
Returns and Exchanges
We strive for complete customer satisfaction. If you are not fully satisfied with your purchase, you may return it within 30 days of receipt. To initiate a return, please contact our customer support at [email protected]. Items must be returned in their original condition and packaging.
Customer Support
Should you have any questions or need assistance with your order, our customer support team is ready to help. Contact us at [email protected], and we will aim to respond within 24 hours.
Address: 1/2, 377 Valley Rd, Clifton, NJ 07013, United States