Ordering
How to Place an Order: Visit our website, select your products, and add them to your cart. Proceed to checkout, provide shipping and payment details, and confirm your order.
Order Modifications: Once an order is placed, modifications cannot be guaranteed. Contact our customer support at [email protected] immediately if changes are needed before the order is processed.
Minimum Order Requirement: There is no minimum order value. You are welcome to order any item at any price.
Shipping
Shipping Duration: Delivery times range from 2-4 business days, depending on location and shipping method. Refer to our detailed shipping policy for more information.
Order Tracking: A tracking number will be provided once your order ships, allowing you to monitor its progress via our website or the courier’s tracking system.
Returns and Refunds
Return Policy: Items can be returned within 30 days if they are unused, in original packaging, and in resalable condition. Review our return policy on our website for any exclusions.
Initiating a Return: Contact us at [email protected] for instructions on how to return an item.
Refund Processing: Refunds are processed within 4-8 business days after receipt and inspection of the return. Time for funds to appear in your account may vary by payment method and institution.
Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or an error occurred on our part.
Cancellation
How to Cancel an Order: Cancellations can be made by contacting our support team at [email protected], but are subject to our cancellation policy. If the order is not yet processed or shipped, you may receive a full refund.
Cancellation Fees: No cancellation fees will be charged if the order has not been processed. Fees may apply if the order has already been processed or shipped.
Payment
Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, JCB, Diner Club, Discover Card) and PayPal. Select your preferred payment method at checkout.
Payment Security: Your payment information is securely processed using industry-standard encryption and complies with data protection regulations.